If you have a defective ink cartridge it might be under warranty. However, I receive fault messages indicating that my printer is not compatible with my operating system. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then review the limited warranty information for your supplies. If you completed all the preceding steps and your product still has an issue, service the product.Ĭontacting HP for service in all countries/regions except Asia Pacific.įirst, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair. Scroll down and click on HP contact options - click on Get phone number Scroll down to 'Still need help? Complete the form to select your contact options' Enter Product number or select to auto detect What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: Repair fees might apply for out-of-warranty printers.

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